What to do with salt, and other essential tips for designers

Today, Core 77 launched their annual Hack 2 Work series, essential tips and articles for the design professional. You should consider stopping what you’re doing right now, and going to check out posts from Michael Bierut on How to Make Your Client’s Logo Bigger Without Making Their Logo Bigger, Alissa Walker on How to Shower People With Gifts, Andy Polaine on 19 Books Every Design Professional Should Own, Steve Portigal on 5 Keys to Successful Design Research, Steve Heller on Beat the Clock, and many others—those are just a few. (more…)

School Day 1.0

Backpacks, notebooks, and leather shoes in need of a firm breaking-in; even if years are significant since the days when there was a purchase protocol for attending school, the metaphors for tradition are no less vivid.

More than 60 years ago, Silas Rhodes and Burne Hogarth founded the Cartoonists and Illustrators School with three faculty members and 35 students, creating a model whereby faculty were working professionals and courses were held at night. This model allowed students to work during the days, brushing up on professional skills if desired. By blurring boundaries between the profession and academia, the founders set pace for art education going forward. They, simply, started a tradition. (more…)

Typedia Live

Yesterday was a landmark day for type (and type enthusiasts everywhere), as Typedia, a shared encyclopedia of typefaces, was unveiled. Typedia has been in development since 2006 when Jason Santa Maria first had the idea, and I’ve been watching him masterfully pull together the project since.

It’s really an honor to have been part of this kind of team, having the privilege to watch structure and design unfold as ideas and form take shape. Weighing in on features like the Forum (how much do people want to participate?), the Add section (how many fields are too many?), and Good Deeds (how can we engage people to add more?) were enormously interesting to be a part of early on. (more…)

The Summer Build

When it’s clear summer has officially dethroned spring to become the sole proprietor of the season, my thoughts immediately turn to tradition. Tradition, as a condition of summer integrity, is crucial as it begets the connections between idleness and frenzy, between new and old, and between intellectual stimulation and lazy creativity. But no matter what the parameters, one thing is consistent from summer to summer — the critical nature of the prefix “re.”

You see, the prefix “re,” borrowed from Latin meaning “again” or even “again and again,” signals the critical cadence of summer, as summer is perhaps the underdog season of tradition itself. As footloose as we imagine ourselves in summer — barefoot and lightly clothed (apologies, San Francisco) — it’s actually replete with rituals as rigorous as the December shopping season. “Re” is affixed to just about every activity, signaling a return to familiarity, a reset, and our revelry in it. (more…)

Marks and Milestones

January marks a fresh start for many, but for the MFA Interaction Design program, it marks a milestone in our development. We’re receiving our first round of applications January 15 — just under two weeks away. I’m delighted at the prospect of reviewing the first candidates for the MFA in Interaction Design program’s inagural class this fall. In the meantime, the department is busy with some upcoming events. (more…)

Announcing New MFA in Interaction Design

Today, the School of Visual Arts in New York City is unveiling a project we’ve been working on for some time: a new Master of Fine Arts in Interaction Design, a program to launch in Fall of 2009. The program was jointly concepted by Steven Heller, co-founder (with Lita Talarico) of the renowned MFA Designer as Author program, and me over the last several months. I’ll be charting a new path of sorts in coming months, taking on the position as Chair of the program, while continuing to foster my own information architecture and user research practice in parallel.

The program is in the early stages of development as we shape the curriculum and work with faculty and potential faculty. The caliber of the instructors so far is quite staggering even to me, and I’m thrilled to see what is emerging with each new component. (more…)

Not the Innovation I Used to Know

Despite popular opinion, vocabulary can actually be pretty volatile. Take “innovate,” for example. At one point in the not-so-distant past, “innovation” had some pretty positive connotations. We aimed to be innovative; books on innovation crowded our reading lists; we bookmarked and emailed articles mentioning the topic. But somewhere along the way, “innovation” became dirty. The word has lost its way. (more…)

For Data’s Sake: An Interview with Jonathan Harris

I’ve always been that person who brings a something to write on to every meeting — a sketchbook specifically. But for years I never used it to sketch; instead, I fill it with fairly rigorous notes of every meeting detail. Almost ten years of sketchbooks are archived neatly nearby (by size, then date), and their notes, historical artifacts of meeting narratives for later reference.

But last year, I had the pleasure of working with Jonathan Harris. After meetings with Harris, I watched my 10-year-old sketchbook-tradition change: what used to be pages of fairly rigid text notes evolved into charts, scatterplot graphs, four-quadrant diagrams, and Venn diagrams. (more…)

The WordPress on the Street

A quick Monday note to mention a recent project I’m quite excited about. WordPress fans may already know that the redesign of the administration panel has been talked about for some time. Well, this weekend saw the release of WordPress 2.5, which included improvements far and wide, including the redesign of the admin.

I’m honored to have been a small part of its redesign. WordPress approached Happy Cog to streamline WordPress’ information architecture and design. We worked with the valliant Matt Mullenweg, who in turn gathered feedback from the team at Auttomatic, while we developed a new structural and design system. (more…)

After-Dinner Links

It used to be that having drinks after dinner was a sign of something substantive. First dates that led to after-dinner drinks signified something promising; group dinners that moved the conversation to a bar signified a good time; a professional dinner meeting that started and ended with martinis, a success.

But the drink is no longer the only signifier of substance, I’m finding. It’s post-dinner links that are really indicative of substance. (more…)

Rain or Shine: Zappos and the Art of Consistency

On Sunday, SXSW Interactive brought the unexpected: inside, the first onstage marriage proposal, and outside, a downpour. Austin typically gets just over two inches of rain in March, but Sunday, just in time for thousands of web people to descend on the downtown area for lunch, it poured. And while a few came prepared for the weather, most did not.

Of all people, Zappos, the online shoe seller, stepped in to help. Zappos representatives, posted at key doors to the conference center, handed out perfectly packaged Zappos-branded ponchos. (more…)

Indi Young and Mental Models: An Experience in the Making

To finish something is quite delightful. Watching other people — people you admire — finish something is the next-best thing. That’s why I’m duly delighted to report that Indi Young’s first book, Mental Models: Aligning Design Strategy With Human Behavior, is in publication and available for purchase from Rosenfeld Media (although I’m not the first to report as much).

The book’s official description:

“There is no single methodology for creating the perfect product — but you can increase your odds. One of the best ways is to understand users’ reasons for doing things. Mental Models gives you the tools to help you grasp, and design for, those reasons.

Adaptive Path co-founder Indi Young has written a roll-up-your-sleeves book for designers, managers, and anyone else interested in making design strategic, and successful.”

And while part of Rosenfeld Media’s process, as publisher, is behind us for now (save promotion and marketing), the reader experience with the book is just beginning. (more…)

Examining the Ordinary

This month marked my five-year anniversary as a subscriber and an allegiant fan of Cook’s Illustrated magazine. The publication started out 15 years ago, but in recent years, the Cook’s folks have been growing a small but venerable empire with a website, the more colorful and gregarious Cook’s Country, and the television show, “America’s Test Kitchen.” It’s become an elegant and relentless cooks’ paradise. (more…)

Because Long Takes Too Long

Constraints are good. For anyone who’s taken a summer vacation, you know that having more free time doesn’t necessarily make things easier. It doesn’t make things more accomplishable. It doesn’t make you more efficient.

This summer, my cohort Khoi Vinh and I, have been happy to put more constraints on our free time by adding another project to our rosters. I’m proud to announce that A Brief Message, that very project, launched earlier tonight. (more…)

The Seven Lies (of Information Architecture) in Chicago

Last week at An Event Apart Chicago hosted by Jeffrey Zeldman and Eric Meyer, I had the pleasure of meeting a huge number of approachable and impassioned attendees. I heard talks ranging from the high-level-inspiration kind to the get-your-hands-dirty kind that define the event.

For the first time, I gave a talk on The Seven Lies of Information Architecture. I wasn’t sure how it would fare, as I’m an IA myself, and contesting principles is always tricky. I got good feedback from some nice attendees and look forward to refining the ideas, providing more examples, as I develop the Lies. (more…)

The Areas Outside My Expertise

The first investigative design I did was in graduate school. I was in my early 20s and learning about information design, when I went to see a play. I don’t remember the name of the play, or even whether it was any good, but I do remember being struck by the elegance of the play’s program. Afterward, I tracked down the typeface—Scala Sans—and tried to mimic the line length and leading in the most important print piece I was working on at the time: my résumé. (more…)

Friends in Generous Places

Today, I have only one Post-It Note in plain view. But it’s a rare day. I organize my week on 3×5-inch Post-Its on my living room wall. Post-Its at the top are priorities; Post-Its at the bottom are nice-to-haves; and all Post-Its are ordered chronologically from left to right. (more…)

Playing for a Living: An Interview with Luke Hohmann

Think back to the school gym, the backyard, the rec room or the playground—hours devoted to hide-and-seek, flashlight tag, Lite-Brite, The Game of Life, Shrinky Dinks and Big Wheel. No matter where childhood happened or what filled those salad days, one thing is consistent: it probably included games—and lots of them. (more…)

Just the Facts: How Technology is Changing the News

It’s 7 AM on the Upper West Side of Manhattan. Bush is sending more troops to Iraq, Hillary is running for office, and New York is in for snow. We start out on a chilly 6 train toward midtown. Even though the subway trip is only a short 20 minutes, Paul (29, website director) wastes no time as he rides, reading and deleting e-mail that’s come in overnight. By the time we reach his office, only the e-mail “that matters” is left. (more…)

Selling Trash: An Interview with Justin Gignac

Justin Gignac goes out of his way to find garbage. Right off the street—from back alleys, from uptown, from downtown—he collects it late at night after his day job at an advertising firm. He boxes it up, labels it, then sells it for up to $100 via his company, NYC Garbage. Gignac has made trash trendy through a package design and marketing plan developed while he was a still a student at the School of Visual Arts. (more…)

Designing for Interaction: An Interview with Dan Saffer

If you’ve been delighted by your iPod, intrigued with your TiVo, or frustrated by your mobile phone, then you have encountered the work of an interaction designer. And an interaction designer, most likely, has crafted the experience we have with many of the products and services we encounter every day. Dan Saffer, a senior interaction designer at Adaptive Path, leads us through an exploration of this emerging discipline. Saffer’s book, Designing for Interaction, is a much-needed primer on the topic, helping us understand the design of interactive systems. (more…)

The Gentrification of the Web

After handling the counter of Josie’s Java on Court Street in Brooklyn for two decades, Josie D’Esposito passed away in May 2004. (1) A few weeks of confusion followed, during which neighbors’ whispers (trying to predict the fate of the familiar counter) were quickly followed by the close of the coffee shop. More whispers were followed by a notably cool, yet out-of-place, Thai restaurant’s move in. The gentrification of the neighborhood had officially begun. (more…)

Designing for Everyware: An Interview with Adam Greenfield

Ubiquitous computing—computing systems that are everywhere around us—are becoming increasingly part of our everyday. Smart appliances and interfaces that respond to gesture and voice are no longer just reserved for films like Minority Report; they are our new reality. Designing for systems we cannot see or anticipate suggests some significant shifts. (more…)

Findability is Ambient: Interview with Peter Morville

Intelligence is moving to the edges, flowing through wireless devices, empowering individuals and distributed teams. Ideas spread like wildfire, and information is in the air, literally. And yet with this wealth of instantly accessible information, we still experience disorientation. We still wander off the map. (more…)

Usability as Recognition

I’d like to point out something that you may not have noticed yet. And though I’m quite sure many of you have seen it by now, its subtlety is worth mentioning here again. Go take another look at the FedEx logo — specifically, take another look at the white space surrounding the logo. (more…)