posted on
December 30, 2008
by Liz Danzico

Anatomy of a Salutation

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Salutations have three simple purposes in email. They are the greeting, the email handshake. They set the tone and tempo for the communication that follows. And they establish a hierarchy, depending on whether the writer attaches a title (e.g., “Professor,” “Miss”), thereby creating a formal separation, or a lack thereof.

We know this; many of us have been writing some form of email now for nearly two decades.

But what we may not realize is that when an individual offers a salutation, he or she is not going through some formal motions. He or she is engaged in an activity of relationship-building. A variety of salutations will likely be used over the course of an email correspondence, and their evolution reveals something about the developing relationship (or the perceived one) between the correspondents. Just as you wouldn’t ignore body language that indicates whether someone is intending to shake your hand or high-five you, nor should you ignore email-greeting intentions — no matter how well you know someone. More…

posted on
December 22, 2008
by Liz Danzico

Life in Perpetual Beta

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Melissa Pierce, the documentary filmmaker who is exploring the link between authenticity and creativity, recently sat me down to inquire about my own take on the matter for her upcoming film, Life in Perpetual Beta. Whether there is a link between finding what is authentic and what is creative, I’m still not certain.

To me, part of the answer is vaguely reminiscent of John Dewey’s pursuit of the link between perception and recognition, a topic I’ve brought up too many times to mention again here. For my own creative moves forward, however, I know I’m remaining authentic if I don’t get too comfortable, which it seems became the focus for the cut for the film clip here. More…

posted on
October 21, 2008
by Liz Danzico

Action in the Interaction Design Program

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This summer, I announced we’re putting together a new program — an MFA in Interaction Design at the School of Visual Arts. While I continue to be busy with the details of putting the program together, I wanted to pause for an update of how things are coming together More…

posted on
September 12, 2008
by Liz Danzico

Investigating Invisibles: An Interview with Elliott Malkin

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Even if you’re trying to find one, the connections among Elliott Malkin’s body of work are hard to see. Part family history, part science project, part home-movie, his projects span genres that, initially, seem incidental. Yet many of his web-based projects—whether they investigate “butterfly vision” or install digital graffiti throughout lower Manhattan—are connected in one simple way: they all explore unofficial signals in public space. Taking on the invisible and the imagined, his projects invite viewers to imagine things that operate beyond their perception.

His latest project, Graffiti for Butterflies, is even further afield from his typical subjects as it deals with natural science. By directing Monarch butterflies to urban food sources it “is the equivalent of a fast-food sign on a highway, advertising rest stops (waystations) to monarchs traveling through the area.“

At the upcoming IDEA conference, Malkin will discuss some of his more renowned projects, as well as some material not yet seen online. I recently got some of his time to find out more about it. More…

posted on
July 24, 2008
by Liz Danzico

From Sig To Noise: Misforgivings of the Mobile Signature

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You can spot the novices immediately. Any expert emailer knows when to (and when not to) use a proper email signature when composing a mail. That automatic addendum that mail clients allow makes emailers both creatures of efficiency, and freaks of a sort, revealing personal datapoints to recipients without pause. Phone number, fax number, mobile number, home number, company name, job title, favorite inspirational quote — all at once. Most times, frankly, it’s a bit too much too soon. More…

posted on
June 20, 2008
by Liz Danzico

It’s Not You; It’s Me

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Is saying goodbye really that hard? Apparently, yes: yes it is. Instead of following through and cutting ties properly, I have to admit, I’ve been taking the easy way out.

For longer than I feel comfortable discussing, I’ve been relying on Apple Mail’s Junk filter to be the bad guy. Instead of taking the few extra seconds to unsubscribe from unwanted email newsletters, I’ve trained Junk to inauspiciously hide mail I’m too lazy to deal with myself.

I’m well aware of Training Mode and respect Mail’s ability to learn. But no matter. The Flavorpill newsletter I signed up for in hopes of being the first to know? The Daily Candy list I subscribed to in hopes of being first at the sample sale? The Threadless announcements I subscribed to hoping to never have to deal with Women’s Medium being sold out again? No slight against these fine texts (and they really are), but I just lost interest. They’re all junk to me now. More…

posted on
June 12, 2008
by Liz Danzico

Announcing New MFA in Interaction Design

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Today, the School of Visual Arts in New York City is unveiling a project we’ve been working on for some time: a new Master of Fine Arts in Interaction Design, a program to launch in Fall of 2009. The program was jointly concepted by Steven Heller, co-founder (with Lita Talarico) of the renowned MFA Designer as Author program, and me over the last several months. I’ll be charting a new path of sorts in coming months, taking on the position as Chair of the program, while continuing to foster my own information architecture and user research practice in parallel.

The program is in the early stages of development as we shape the curriculum and work with faculty and potential faculty. The caliber of the instructors so far is quite staggering even to me, and I’m thrilled to see what is emerging with each new component. More…