posted on
December 10, 2007
by Liz Danzico

Nothing to Write Home About

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I’m not a photographer, but somehow I find myself carrying at least two cameras at any given time: an iPhone camera and either a point & shoot or, more recently, a digital SLR. The latter two are intentional tools—I carry them with the intention of recording something (or hoping something photoworthy will happen). But the iPhone camera is unintentional—its presence is purely circumstantial.

But more and more, I find myself reaching for the iPhone instead of a proper camera. It’s not that the iPhone camera is smaller, more impressive, or even more fun to use. Upon a quick examination of my photos, it seems that it’s not about the camera at all—the contents of my photos themselves are changing. More…

posted on
November 13, 2007
by Liz Danzico

From Facebook to Family

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Earlier this year, just like approximately 30 million others, I received my first Facebook invitation. Not a particularly memorable moment for me, it went unnoticed. And since, I’ve been much a Facebook satisficer, not doing the inviting, not creating the groups, but just sort of playing along.

But now that’s all changed. Facebook found my family. More…

posted on
October 5, 2007
by Liz Danzico

Judge a Book by its Cover (and its Interior Too)

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Sure it’s true. Books — real books in print — have been around for, well, quite a while. But as a new publisher of user experience books (and staunch researchers), we want to ensure that the books we design are as usable as possible.

We’re looking to apply some usability research strategies to test both print and digital editions of our first book, Indi Young’s Mental Models. To do this, we need your help. More…

posted on
March 21, 2007
by Liz Danzico

Just the Facts: How Technology is Changing the News

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It’s 7 AM on the Upper West Side of Manhattan. Bush is sending more troops to Iraq, Hillary is running for office, and New York is in for snow. We start out on a chilly 6 train toward midtown. Even though the subway trip is only a short 20 minutes, Paul (29, website director) wastes no time as he rides, reading and deleting e-mail that’s come in overnight. By the time we reach his office, only the e-mail “that matters” is left. More…

posted on
January 26, 2006
by Liz Danzico

The Moment of Zen: The Daily Show and Product Development

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Watching The Daily Show as part of the studio audience is like being part of a highly efficient—and undeniably enjoyable—product development team. Mondays through Thursdays, the show begins with an extensive “warm up” where Jon Stewart (the show’s host) and the “warm-up guy” get to know the audience, and vice versa. By the time the taping starts about an hour later, not only has the temperature of the audience been taken (and raised), but the audience feels they have participated in the process and, on good days, helped contribute to the show’s content. How might this form of participation affect people’s affinity toward a product? More…

posted on
September 10, 2002
by Liz Danzico

Search Interfaces

Typically, users know what they’re searching for even before they choose a search engine over the site’s navigation. In this investigation, I’d like to explore how we can provide a user interface to help them search more effectively before they get started.

This investigation is about the ordering and structure of the search fields themselves, not the results, which have been the topic of much discussion already. For reference, I will refer to these interfaces in one of four ways: Standard, Surfacing, Qualifying, and Passive interfaces. More…